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Recruit Retention FTO and CTO Professional Development

Administrative

  • Instructor: Bryan Pizzuti, an experienced law enforcement professional and trainer with over 20 years of experience. Successful development, implementation, and supervision of professional development and safety programs for law enforcement and the public. Well-presented, highly personable with a strong motivation to train and educate individuals or groups that seek professional growth and development. Pizzuti believes that the primary insight of a trainer should be the student first, and continual study of the craft that is being instructed. Knowledge and belief in research, study and questioning of all the areas instructed to stay current, relevant and impactful in students/trainees served.
  • Instructional Method: Lecture, facilitated discussion, practical application, teach-back
  • Target Audiences: 
    • Sworn Law Enforcement Officers (FTOs)
    • Public Safety Dispatchers (CTOs)
    • Public Safety Training Supervisors
  • Class Size: Maximum 24 students
  • Prerequisites: Licensed law enforcement officer or employed dispatcher assigned or anticipated to training roles 

Purpose

This course prepares Field Training Officers and Communications Training Officers to effectively teach, coach, evaluate, and document recruit performance using practical, field-focused instructional methods grounded in adult learning principles.

Course Goal

At the completion of this course, the student will be able to apply core instructional, coaching, and evaluation strategies to effectively train and develop recruit officers and dispatchers in a public safety environment.

Objectives

Apply key adult learning principles to recruit training.

  • Identify characteristics of adult learners
  • Explain relevance and engagement in training
  • Recognize cognitive overload and stress impact

Apply structured teaching methods during training.

  • Identify the four-step teaching model
  • Demonstrate explanation, demonstration, practice, and feedback
  • Apply effective teaching behaviors

Demonstrate effective coaching and feedback.

  • Identify characteristics of effective feedback
  • Apply coaching communication techniques
  • Recognize ineffective feedback practices

Apply basic remediation strategies to improve recruit performance.

  • Identify common performance deficiencies
  • Apply corrective coaching strategies
  • Document deficiencies objectively

Apply communication strategies to manage conflict and generational differences.

  • Identify sources of training conflict
  • Apply professional communication techniques
  • Recognize key characteristics of Gen Z learners

Document recruit performance accurately and objectively.

  • Identify proper documentation practices
  • Apply objective writing techniques
  • Recognize common documentation errors

Evaluation Method

  • Instructional observation
  • Participation exercises
  • Demonstration of applied competency
  • Teach-back performance

Course Details:

- 302 Funds Eligible -

*No shows WILL be billed unless cancellation is received FIVE days prior to class*