Dispatch Leadership
INSTRUCTOR: Darnell Blackburn,has a BA in Psychology, MBA and is a former police officer who
has worked in road patrol, community policing and as an undercover narcotics officer.
He worked full time with the regulatory agency for all law enforcement entities in
the State of Michigan for over 17 years. He is currently following his passion and
has devoted 100% of his efforts to PRAT International LLC. Darnell is the ounder and
CEO of PRAT International LLC, a service consulting company that specializes in training
law enforcement officers in Unconscious Bias, Cultural Competency, Stress Management
and Verbal Descalation. He has acted as a Facilitator for the US, Department of Justice
on police and community relations in Washington D.C., alongside the previous Attorney
Generals Loretta Lynch and Jeff Sessions. He has also been recognized as a subject
matter expert on Implicit and Unconscious Bias, training numerous police agencies
on the subject matter as well cultural competency and verbal de-escalation.
COURSE DESCRIPTION: This course is designed to provide a leadership mindset within the entire
dispatch team. Whether it’s supervising emergency service dispatchers or navigating
the mental stress
that can come due to the nature of the job, having a positive mindset is key. It doesn’t
matter if you are
management for lay personnel when there’s a need, the ‘team approach” produces the
atmosphere
to get the job done. This approach has been proven effective and synergy occurs when
the whole is
greater than the sum. By building a leadership dispatch service team that feels their
existence is useful,
the supervisor will get far greater results than any single individual could give.
Once the team comes
together, each team member will look after each other, ensuring professionalism, creativity,
dedication
to duty, and the desire to give the public the best service possible.
Course Details:
- DATES: February 9, 2026
- TIME: 8:30 a.m. - 5:00 p.m.
- COST: $125.00 (SNC APproval Number - PRAT2022-2646)
- LOCATION: Oakland Police Academy 2900 Featherstone, Auburn Hills, MI 48326 - Location on Campus: Police Academy
- REGISTRATION: Email: policetraining@oaklandcc.edu or phone: (248) 232-4227
Questions: 911training@oaklandcc.edu
-302 FUNDS ELIGIBLE -