Student Support - D2L Student Helpdesk
- Policy Type: Distance Education
- Policy Title: Student Support - D2L Student Helpdesk
- Policy Number: NA
- Office Responsible: Academic Affairs
- Related Policies: NA
- Related Procedures: NA
- Related Laws: NA
- HLC Criterion: NA
Policy Statement
The College provides students with technical support for the learning management system via the D2L Student Helpdesk.
Procedure
The College contracts with the vendor to provide live 24 hour technical support 365 days a year.
Resources
Change Log
- 04-24-19 Policy created by Dean of Distance Education
- 04-24-19 Approved by Vice Chancellor for Academic Affairs
- 01-27-23 Updated by Distance Learning Committee
- 06-02-23 Approved by Academic Standards Committee
- 06-22-23 Approved by College Academic Senate
