The One Card FAQs

1. At a kiosk machine located in all OCC libraries.
2. Through the online management site with a credit or debit card you can add cash to your Manage card account.

If you are wondering when or how your Financial Aid refund is being disbursed, information on the MyOCC web site can assist you. Follow the directions below:

• Go to MyOCC, login using your username and password, then navigate to the Financial Aid section on the Student menu. Click on Financial Aid Award Letter to review your award for the current term.
• To find out which bank account you set-up for refunds, go to the Financial Profile section on the MyOCC Student menu then click on Bank Information.

If you have questions, contact Financial Services at (248) 341-2000.

No, the library card portion of your The One Card does not have to be activated. 

Submit a recent photo of yourself online and receive your one card in the mail.  Cards will be mailed to the address on file with the campus.  Review the one card photo requirements and upload procedures.

Note: Government issued photo I.D. (driver's license, state identification card, or passport) is required to obtain a card.

For online photo submissions, an OCC username and password is required to login and begin the process, and you need a recent photo of yourself that meets the photo requirements.

The One Card policy states  we mail the card to the current address on file with Oakland Community College. If that address is no longer valid, you must go to Enrollment Services on any campus, with current identification to update your school records. You can also update your information within your Profile on MyOCC  After you update your mailing address, contact the office at (248) 232-4400 to confirm your new address.  

Go to The One Card page and place an order for a Replacement Card After you login click Student and then Replacement Card. 

To obtain a new card visit the website and place an order for a  Replacement card. After you login click Student and then Replacement Card.

Replacement cards due to a legal name change that is reflected on your current government issued I.D., or any damage due to normal wear and tear, will be replaced at no cost to the cardholder.  Card office staff cannot process name changes on a student record.  Name and address changes or corrections must be submitted to Enrollment Services.  Upon completing a name change request, students should wait at least 24 hours before requesting a card reprint.

Yes.

Yes. Follow the same instructions as for students.