Cancellation/Refund Policy
This policy does not apply to HESI registration.
We understand that sometimes circumstances require canceling your registration. If this is the case, you should be aware of our cancellation policy and know when you are eligible for a refund.
Written Notification Refund Policy | |
100% Refund | Prior to the first day of class |
No Refund | On the first day of class |
No Refund | "No Shows" |
Any deviation from this policy must be pre-approved by the appropriate Dean or Director. |
Cancel before the first day of class
No refunds will be issued after the first day. To cancel your registration before the class begins, write a brief statement requesting a refund. This statement should include:
- Your name
- Course title and date of cancellation
- Your signature and the current date
Two ways to deliver your written request for refund
- By email: Email us the request from your official OCC email account.
- In person: Drop off your request to the M-TEC Testing Center.
Exception for HESI Exam
The cancellation policy does not apply to HESI exam registration:
- Nursing
- Respiratory Therapy
- Diagnostic Medical Sonography
- Dental Hygiene
These registration fees are non-refundable and non-transferable.

Contact Information
Economic & Workforce Development
2900 Featherstone Rd
Auburn Hills, MI 48326
Email: Economic & Workforce Development
Phone (248) 232-4100
Joe Petrosky
Vice Chancellor for Economic &
Workforce Development
Phone (248) 232-4179
Sandra Bachert
Director, Economic & Workforce Development
Phone (248) 232-4173